Effective Throughout All Operations

Welcome to Bilkebab. By accessing or using our website, services, and outlets, you agree to the following Terms and Conditions. Please read them carefully.

1. General Use

• These Terms & Conditions apply at all times during Bilkebab’s operations.
• By visiting our site or making use of our services, you agree to comply with these terms and all applicable laws.
• We reserve the right to update or change these Terms & Conditions at any time without prior notice.

2. Products & Services

• Our menu items, prices, and availability may change without notice.
• Images on the website are for illustration purposes and may differ slightly from actual products.
• We reserve the right to refuse service in cases of misconduct, misuse, or abuse of our services.

3. Orders & Payments

• Online and in-store orders must be paid in full before processing.
• Payments are accepted through the approved payment methods displayed on our website and outlets.
• In the event of an error in pricing or product information, we reserve the right to cancel or modify the order.

4. Reservations

• Bilkebab offers two types of reservations:
  1. Table Reservations for dine-in.
  2. Event Reservations for group dining or special occasions.
• Reservations are subject to confirmation and availability.

5. Refund & Return Policy

• Food items once sold are generally non-refundable due to health and safety reasons.
• In cases of wrong, damaged, or incomplete orders, customers may request a replacement or refund within 24 hours by contacting us at:
  📞 +234 802 461 6041 | 📧 hello@bilkebab.com
• Refund approvals are at the sole discretion of Bilkebab management.

6. Intellectual Property

• All content on this site—including text, graphics, logos, and images—remains the property of Bilkebab.
• You may not reproduce, distribute, or use any material without prior written consent.

7. Limitation of Liability

• Bilkebab shall not be liable for any damages, losses, or injuries arising from the use of our services, website, or outlets.
• We are not responsible for third-party links or services connected through our website.

8. Privacy

• Customer data is collected and processed in line with our Privacy Policy.
• By using our services, you consent to the collection and use of your information for order fulfillment, reservations, and customer support.

9. Governing Law

• These Terms & Conditions are governed by the laws of the Federal Republic of Nigeria.
• Any disputes shall be resolved under Nigerian law and jurisdiction.

📍 Bilkebab HQ Address: Opposite College of Education Minna, Shango inside former NNPC Mega Station, Niger State
📞 Phone: +234 802 461 6041
📧 Email: hello@bilkebab.com