Effective Throughout All Operations

At Bilkebab Nig. Ltd., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us when using our website, outlets, and services.

1. Information We Collect

We may collect the following types of information when you interact with Bilkebab:

• Personal Information: Name, phone number, email address, and billing details provided during reservations, orders, or inquiries.
• Transaction Details: Payment method, order history, and receipts.
• Technical Data: IP address, browser type, and cookies when using our website.
• Feedback & Communication: Messages, reviews, or complaints submitted to us.

2. How We Use Your Information

We use your information to:

• Process and fulfil your food orders and reservations.
• Improve our menu, website, and services.
• Provide customer support and respond to inquiries.
• Send updates about promotions, offers, or changes to our services (if you opt in).
• Maintain security and prevent fraudulent activity.

3. Sharing of Information

• We do not sell, rent, or trade your personal data to third parties.
• We may share limited data with trusted partners (e.g., payment processors, delivery partners) to complete transactions.
• We may disclose information when required by law or to protect the rights and safety of Bilkebab and its customers.

4. Data Security

• We use industry-standard measures to safeguard your information.
• While we strive to protect your data, we cannot guarantee 100% security against unauthorised access.

5. Cookies & Tracking

• Our website uses cookies to enhance your browsing experience.
• You can disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

As a customer, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of any inaccurate or incomplete data.
• Opt out of promotional communications at any time.
• Request the deletion of your personal data, subject to any applicable legal obligations.

7. Children’s Privacy

• Our services are intended for individuals aged 13 and above.
• We do not knowingly collect personal information from children under 13.

8. Policy Updates

We may update this Privacy Policy from time to time. Continued use of our services after changes indicates your acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, don’t hesitate to get in touch with us at:

📍 Bilkebab HQ Address: Opposite College of Education, Minna, Shango, inside former NNPC Mega Station, Niger State
📞 Phone: +234 802 461 6041